Forums » Support

• Renowned Musicians

  

  • Moderator
  • 14 posts
   

  April 28, 2014 4:44 PM PDT

  This forum is for support topics only and should be used by members requesting or offering help and support for information specific to the use of the website.

• JIM ARMSTRONG

  

  • 1 posts
   

  October 31, 2016 6:36 AM PDT

  Hello everyone ,

  im enjoying this site a lot .I have been told that people have watched My videos .However my page does not record the number of Views i have had ?. can you help ?

• Renowned Musicians

  

  • Moderator
  • 14 posts
   

  October 31, 2016 6:46 AM PDT

  Hi Jim just checking it out now. So far it seems to be recording the views for the videos I've watched when I view them directly from your profile. Is there another circumstance when it does not record them?

• Wayne Anderson

  

  • 1 posts
   

  January 18, 2017 6:24 AM PST

  Hello...I have a couple friend requests, but when I click 'Add Friend', I get an 'invalid data' notice.

• Mauro D

  

  • 1 posts
   

  February 28, 2017 12:29 PM PST

  Every time I try to uplad it says error false extension. I am loading mp3 files why is this a problem?

   

• Renowned Musicians

  

  • Moderator
  • 14 posts
   

  February 28, 2017 1:38 PM PST

  Hi Mauro, we use Amazon S3 for storage of several files on the website and I know Amazon was having issues with the service all day. It's possible this was the cause of your issue as well. Please let me know if you are still having a problem with this. Thanks.

• edward benavides

  

  • 2 posts
   

  March 9, 2017 8:57 PM PST

  i keep getting notices that someon commented but i cant find what they said, and i have wave files will they not work??? im having problems when i go to load my music on my computer doesnt evenn show up???

   

• David Ritchie

  

  • 7 posts
   

  March 23, 2018 3:22 PM PDT

  Each time I try to upload music it tells me I have to have Flash. I have it, and downloaded the most recent one. I got one up, and have no idea how. I've made several efforts. 

• Renowned Musicians

  

  • Moderator
  • 14 posts
   

  March 23, 2018 4:03 PM PDT

  Hi David, sorry I was away last week it was a little hard to communicate.

  I checked the issue by uploading an entire album on the website from a desktop computer but I had no problems. Are you definitely clicking "Save Music To Playlist" after the upload?

  Please let me know what browser you're using as well and any other information you might think will help.

  Thanks.

• David Ritchie

  

  • 7 posts
   

  March 24, 2018 1:01 PM PDT

  Renowned Musicians said:
  

  Hi David, sorry I was away last week it was a little hard to communicate.

  I checked the issue by uploading an entire album on the website from a desktop computer but I had no problems. Are you definitely clicking "Save Music To Playlist" after the upload?

  Please let me know what browser you're using as well and any other information you might think will help.

  Thanks.

   

• David Ritchie

  

  • 7 posts
   

  March 24, 2018 1:06 PM PDT

  No worries. Thanks.

  I have tried 20+ times now and have been successful only once. It indicated once that a vid was uploaded but it was no where to be found. I must not be following the instructions or something. I have read and re-read them, followed them precisely and it has not worked. Starting to get frustrated. I was looking forward to participating here. What can you suggest?

  thanks

  David